Privacy Policy

Introduction
Qulita (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, in compliance with the Protection of Personal Information Act, 2013 (POPIA).

1. Personal Information We Collect
We may collect the following personal information when you use our services:

• Name
• Contact information (e.g., email address, phone number)
• Demographic information (e.g., date of birth, gender)
• Financial information (e.g., billing address, payment details)
• Technical data (e.g., IP address, browser type, device information)
• Transactional data (e.g., purchases, subscriptions)

2. Purpose of Collecting Personal Information
We collect your personal information for the following purposes:

• To provide you with services, products, or information you request
• To communicate with you regarding your account, orders, and services
• To process payments and fulfill transactions
• To improve our website, services, and customer experience
• To comply with legal obligations and regulatory requirements
• For marketing and promotional purposes (with your consent)

3. Consent
By submitting your personal information to us, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. Where required by law, we will obtain your explicit consent for processing sensitive information.

4. Disclosure of Personal Information
We will not share your personal information with third parties, except in the following circumstances:

• To trusted service providers who assist us in operating our business (e.g., payment processors, delivery services)
• To comply with legal obligations or protect our rights
• To business partners with whom we collaborate (with your consent, where applicable)
• In the event of a business transfer, merger, or acquisition

5. Security of Personal Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, access controls, and other security protocols.

6. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When no longer needed, we will securely dispose of or anonymize your personal information.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be communicated through our website or other appropriate channels. Please review this Privacy Policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Unit 16 Barbeque Terrace
Dutchley Road
Barbeque Downs
Kyalami
1684